Biohazard Cleanup Done Safely, Discreetly, and to OSHA Standards
Exposure to biological and chemical contaminants is a serious health risk for anyone in the building. Blood, bodily fluids, sewage, and decomposition soak into porous materials and carry bacteria and viruses that ordinary cleaning does not remove. The affected area has to be contained, the contaminated materials removed, every surface disinfected, and the waste disposed of in accordance with OSHA and health regulations.
RestorePro's certified technicians are trained to do exactly that. We arrive with the protective equipment, containment, and hospital-grade cleaning products the job requires, and we treat the people involved with the respect a difficult situation deserves. Since 1997 we have handled this work for families, landlords, property managers, and businesses across Eastern Massachusetts.
Biohazard Situations We Clean Up
- Trauma and unattended death — Removal of affected materials, disinfection, and odor treatment, with compassion and discretion for the family.
- Crime scene residue — Cleanup after law enforcement releases the scene, including fingerprint powder and tear gas residue.
- Hoarding cleanouts — Sorting, removal, and sanitizing of homes where waste, pests, or decomposition have created a health hazard.
- Sewage and black water — Category 3 contamination from sewer backups and septic failures. See our sewage cleanup page.
- Vandalism and break-ins — Cleanup and disinfection after property damage that leaves biological or chemical contamination behind.
- Bodily fluids and infectious waste — Bathrooms, bedrooms, vehicles, and commercial spaces.
- Commercial and multi-unit properties — Apartments, condominiums, offices, and public spaces, with documentation for the property owner.
What To Do Right Now
Keep people out of the area and let trained crews handle the rest.
- If there has been a death or crime, contact the police first. Cleanup starts only after the scene is released.
- Keep family members, employees, tenants, and pets out of the affected rooms and close the doors.
- Turn off the HVAC system if it serves the affected area so odors and contaminants do not spread.
- Call your insurance company. Many policies cover trauma cleanup, and we document everything for the claim.
- Call us. A real person answers 24 hours a day and we can usually be on site the same day.
What not to do
- Do not try to clean blood, bodily fluids, or decomposition yourself. Household cleaners do not disinfect porous materials.
- Do not put contaminated items in the regular trash. Biohazard waste has to be disposed of under regulation.
- Do not run fans or open the space to the rest of the building.
- Do not throw away personal items before they are documented. Some can be cleaned and returned to the family.
We Handle the Insurance Claim With You
RestorePro works directly with every major insurance carrier serving New England. We handle the documentation, photo logs, dry logs, scope-of-work writing, and itemized billing required to support your claim from start to finish. You deal with one company from the first call through the final repair, because our construction supervisor licenses let us do the rebuild in-house instead of handing you off to another contractor.
Biohazard Cleanup Near You
RestorePro crews are staged in Woburn and respond across Middlesex, Essex, Suffolk, and Norfolk counties, plus Southern New Hampshire. Towns we are in most often include:
Biohazard Cleanup FAQ
Is biohazard cleanup covered by insurance?
Often, yes. Many homeowner and commercial policies cover trauma and crime scene cleanup, and sewage backups may be covered with a backup endorsement. We document the loss with photos and an itemized scope and bill most major carriers directly.
Will the neighbors know?
Not from us. We are discreet about how we arrive, how we work, and what we say. Your situation stays private.
How fast can you be there?
We answer 24/7 and dispatch as soon as the scene is released to us. Across Eastern Massachusetts our crews are on the road in under an hour of your call.
What happens to the contaminated materials?
Porous materials that cannot be disinfected, such as carpet, pad, mattresses, and drywall, are removed, bagged, and disposed of in accordance with OSHA and health regulations. Hard surfaces are cleaned and disinfected in place.
Can you also repair the damage?
Yes. RestorePro holds Massachusetts construction supervisor licenses. If flooring, drywall, or subfloor has to come out, the same company puts it back.
Do you handle hoarding situations?
Yes. We sort, remove, clean, and sanitize, and we work at the pace the family or property owner needs. Read our guide to what a professional hoarding cleanup involves below.
Related Guides From Our Team
- Hoarding Biohazard Cleanup in Massachusetts | RestorePro
- Biohazard Cleaning vs. Standard Commercial Cleaning
- Biohazard Cleanup After Trauma or Death in MA
- Professional Biohazard Cleanup for New England Homes
- Biohazard Sewage Cleanup—Shielding Families and Businesses from Contamination
- Biohazard Beyond Sewage – When and Why Professional Cleanup is Essential
Need help right now? Call 1-800-847-0114. A real person answers 24 hours a day, 7 days a week.