Commercial Fire Restoration From Board-Up to Reopening
A commercial fire does damage in three ways at once. The flames destroy what they touch. Smoke and soot move through the whole building, settle on every surface, into inventory and furnishings, and inside the HVAC system, and because soot is acidic the damage keeps spreading for days. Then there is the water the fire department used, which soaks everything that did not burn and starts a clock on mold.
RestorePro has restored fire-damaged businesses and buildings across Eastern Massachusetts since 1997. Our technicians are IICRC-certified in Fire and Smoke Restoration and Odor Control, and because we hold Massachusetts construction supervisor licenses, the cleanup crew and the rebuild crew are the same company. For property managers and business owners that means one point of contact, one scope for the adjuster, and no handoff between companies.
Commercial Fire Damage We Restore
- Emergency board-up and tarping — Windows, doors, storefronts, and roof openings secured the same day so weather and intruders stay out.
- Smoke and soot cleanup — Walls, ceilings, fixtures, equipment, and the inside of ductwork, with methods matched to the type of soot.
- Odor removal — Smoke odor removed from the structure and contents by Odor Control Technician certified staff, not masked.
- Water damage from firefighting — Extraction and structural drying so the fire loss does not turn into a mold loss.
- Restaurant and kitchen fires — Grease and stovetop fires that smoke the whole building and require thorough cleaning before reopening.
- Contents, inventory, and records — Pack-out, inventory, cleaning where possible, and documentation for the claim.
- Multi-unit and mixed-use buildings — Common areas and units, with communication to tenants and the association.
- Reconstruction — Framing, drywall, electrical, flooring, paint, and finish work by our own licensed crew.
What To Do Right Now
Do not re-enter until the fire department says the structure is safe.
- Call your insurance carrier to open the claim as soon as everyone is safe.
- Call us for emergency board-up and tarping so the building is secured tonight.
- If you are cleared to enter, photograph every area before anything is touched.
- Limit foot traffic. Walking through soot grinds it into flooring and furnishings.
- Tell your tenants, employees, and customers what to expect and when you will update them.
- Ask us before throwing anything away. The adjuster will want to see it, and more can be cleaned than you think.
What not to do
- Do not wipe or wash walls, ceilings, or painted surfaces yourself. Wet soot smears and sets.
- Do not run the HVAC system. It spreads soot through the whole building.
- Do not plug in or turn on fire-damaged electronics, equipment, or appliances.
- Do not sell or serve food, including packaged goods, that was exposed to heat or smoke.
We Handle the Insurance Claim With You
RestorePro works directly with every major insurance carrier serving New England. We handle the documentation, photo logs, dry logs, scope-of-work writing, and itemized billing required to support your claim from start to finish. You deal with one company from the first call through the final repair, because our construction supervisor licenses let us do the rebuild in-house instead of handing you off to another contractor.
Commercial Fire Damage Restoration Near You
RestorePro is based in Woburn and serves commercial properties across Eastern Massachusetts and Southern New Hampshire, including:
Commercial Fire Damage FAQ
What should we do the night of the fire?
Get the building secured. Open windows, doors, and roof holes invite weather damage and theft, and insurers expect you to prevent further damage. We provide emergency board-up and tarping 24/7.
How soon can we reopen?
It depends on the extent of the fire, the smoke spread, and the water damage. We contain and prioritize the areas that matter most to your operation and give you a realistic timeline after the assessment.
Can smoke-damaged inventory and equipment be saved?
More than most people expect, if it is cleaned quickly and with the right method. Soot is acidic and keeps etching surfaces, so speed matters. We inventory everything and document what is cleaned and what is not.
Will the smoke smell go away?
Yes, when the odor source is actually removed and the structure, contents, and ductwork are treated. Our Odor Control Technician certification is specifically for this.
Does the firefighting water cause problems?
It can cause as much damage as the fire. Wet drywall, insulation, and flooring need extraction and drying within the first day or two or mold starts. We handle the water loss as part of the fire loss.
Do you work with our insurance company and property manager?
Yes. We document the loss with photos and an itemized scope, bill most major carriers directly, and give the property manager one point of contact for the whole job.
Related Guides From Our Team
- Biohazard Cleaning vs. Standard Commercial Cleaning
- Annual Commercial Mold Inspections in Massachusetts
- Commercial Water Damage Help for MA Property Managers
- Professional Biohazard Cleanup for New England Homes
- How Fire Damage Restoration Works From Assessment to Rebuild in Massachusetts
- How RestorePro Handles Commercial Water Damage for Massachusetts Businesses
Need help right now? Call 1-800-847-0114. A real person answers 24 hours a day, 7 days a week.