When there is a fire at your home or business, you may not know what to do or who to call. It’s a very stressful time, and it’s easy to get confused or overwhelmed. Follow these simple steps to get your property restoration process started smoothly.

When you experience a fire, you need to call:

• Emergency responders
• Insurance Company
• Fire Damage Restoration Company

You may also need to arrange for a place to stay or help replacing necessities. In many instances your insurance company will help with this, but you can also call on:

• Family or Friends
• United Way
• Red Cross
• Local Faith Groups

Many people have a list of these numbers handy so that they are available if they are ever needed.

Emergency Responders – The fire department is always the first phone call you should make. Never take chances with a fire. It can spread quickly and unpredictably. You should always evacuate the building and contact fire services immediately. Don’t try to save your belongings.

Insurance Company – Your insurance company needs to get the claims process started right away. The sooner you notify them the faster you will be able to get you property restored and receive the benefits that you are entitled to. Most policies have a limit on how long you can wait to report an incident. Your insurance company may have many different resources to help you, including:

• Providing a hotel or apartment
• Storing your belongings
• Necessities like medication and clothing
• Guides and information on what to expect
• Lists of restoration companies in your area

It’s important to take advantage of what they can offer you. They have experience in the aftermath of a fire and can help you take the next steps.

Property Restoration Company – When you are selecting a contractor, you want to make sure you choose someone with experience in fire damage restoration. At RestorePro Inc, we have been in the industry since 1997 and have developed an excellent reputation in the New England community. Our team is highly trained, with certifications from the Institute of Inspection, Restoration, and Cleaning. From securing your property on our initial visit to working hand in hand with your insurance company, we know every inch of the business.

After you have made these first three calls, you will still have needs. Your local friends and family may be able to help you. There are also great national organizations such as the Red Cross and the United Way that have programs to help victims of disasters like fire. You might also have local groups such as churches or secular programs that can offer assistance.

No one expects a fire to happen, but if you are prepared, it can be much less frightening and stressful. It helps if you know who to call. Our team at RestorePro Inc is standing by to help you. Call us at 1-800-847-0114 for more information.