A sewage backup is one of the most alarming and hazardous situations a homeowner can face, and if it has happened in your Southern New Hampshire home, you need to know exactly what comes next. Raw sewage contains dangerous pathogens, bacteria, and viruses that can spread illness rapidly and cause lasting structural damage if not handled correctly. At RestorePro Inc., we are a locally owned and operated restoration company that has been serving Southern New Hampshire homeowners since 1997, and professional sewage cleanup is one of the most critical services we provide.
When our team arrives at your home, the first priority is a thorough safety and damage assessment. We identify the source of the backup — whether it originated from a failed municipal line, a clogged or collapsed sewer lateral, or an overwhelmed septic system — and we determine how far the contamination has spread. Sewage does not always stay confined to the obvious area. It wicks into drywall, saturates flooring materials, seeps beneath subfloors, and can travel along wall cavities in ways that are not immediately visible. Our assessment uses moisture meters and thermal imaging to map the full scope of contamination before we begin any removal work.
Once we have a complete picture of the damage, we establish containment. This step is essential. We use physical barriers and negative air pressure systems to prevent contaminated air and microscopic particles from spreading into unaffected parts of your home. Cross-contamination is a serious risk during sewage cleanup, and it is precisely the kind of problem that does not get addressed when homeowners attempt to manage the situation themselves. Our technicians work in full personal protective equipment throughout this process.
The extraction phase follows containment. We remove standing sewage water using industrial-grade extraction equipment designed specifically for category three water — the classification given to sewage and other grossly contaminated water. This is not the kind of cleanup that a wet-dry vacuum or consumer-grade pump can safely or effectively accomplish. After extraction, we begin removing materials that cannot be salvaged. In most sewage backup situations, this means saturated carpet and padding, contaminated drywall up to a defined flood line, and compromised insulation. Fall in Southern New Hampshire brings cooling temperatures, but that does not slow the growth of mold and harmful bacteria in contaminated porous materials — those materials need to come out.
With affected materials removed, we begin the sanitization process. Every surface that came into contact with sewage is treated with EPA-registered antimicrobial agents that neutralize pathogens and eliminate odor at its source. This is a multi-step process that requires dwell time and professional-grade products — not household disinfectants. We then deploy commercial dehumidifiers and air movers to drive moisture out of structural materials that were exposed, stabilizing the environment so that mold cannot take hold. How dehumidification and air drying equipment stops mold growth after water damage is something we take seriously at every stage of the process.
Once the structure is dry and cleared, air quality testing is conducted to confirm that the environment is safe before any reconstruction begins. Our construction services team can then restore your home to its pre-loss condition, handling everything from drywall replacement and flooring installation to painting and finish work. This full-service approach means you work with one trusted company from the first call through the final walkthrough.
Throughout the entire process, we also document everything thoroughly to support your insurance claim. Sewage backup coverage varies by policy, and our team has decades of experience working with adjusters to make sure our Southern New Hampshire clients receive the coverage they are entitled to.
If your Southern New Hampshire home has experienced a sewage backup, do not wait. Call RestorePro Inc. at 1-800-847-0114 any time — we respond around the clock because sewage emergencies do not follow a schedule. You can also connect with us and see our work on our Facebook page at http://facebook.com/RestorePro911. As a locally owned and operated company, we are your neighbors, and we are here to help you through every step of the restoration process.
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