When your home is affected by water damage, the restoration process can be daunting. Most of our clients have not experienced a similar event before and aren’t sure what to do. At RestorePro, our experts have helped countless property owners through this tough time.
Our first concern is always safety, so as soon as we arrive on scene we determine the source of the water. Often, water damage comes from safe water sources such as heavy rains or leaky plumbing. Sometimes, however, it can come from overflowing toilets, broken sewage lines, or contaminated floodwaters. Unclean water can carry dangerous bacteria and other pathogens that can spread diseases. Our experienced professionals can determine what type of water is involved and take safety precautions to protect you and your family.
Our team then moves quickly to dry out the affected area. When water is left to sit, it can lead to further damage and mold problems. Every situation is different, but you can expect to see a variety of drying methods. They might include industrial fans, dehumidifiers, and vacuum systems. Once most of the water is removed, we continue the drying process until all traces of moisture are gone.
The next stage of water damage restoration is repairing and restoring the damaged materials. Drywall, wood, and paper, along with other highly absorbent materials, usually have to be replaced unless the damage is quite minimal. Others such as metals and glass are usually easily cleaned. Fabrics can often be laundered traditionally, but in some cases need special handling.
Our crew handles structural repairs, but many of your possessions are handled separately. Clothing, draperies, linens, and other fabrics are sometimes simple. You may be able to wash them at home in your washing machine. Others might need to be taken to a dry cleaners or professional laundering service. Some items may need to be sent to specialists for cleaning. Fine art, collectibles, electronics, and other belongings may need special handling.
Once the structural damage has been ameliorated, our team makes sure that your property is disinfected and deodorized. We make sure that your property is not only safe for use, but completely restored to pre-flood condition.
Throughout the entire process we collaborate with your insurance company to make sure that you get the benefits that you deserve. We will work with you to make sure that you have the documentation that you need, including written estimates, receipts, and photographs of damaged areas.
When you have water damage, fire damage, or mold in your home or business, you need a professional team that you can trust. When you turn to RestorePro you can rest assured that you will get the best service in the business. Since 1997, we have been helping property owners here in the Massachusetts area with all of their property restoration needs. Our experts can be reached 24 hours a day at 781-664-9800 in MA and in NH 603-253-2068. For more information visit our Facebook page at https://www.facebook.com/RestorePro911. Give us a call and discover why we have such an excellent reputation!